In the world of startups, facing customer service challenges is inevitable. However, managing these pain points effectively is crucial for growth and success. We’ve got some great insights from a real-life case study done with Outdoorsy.
Maximize your customer support efficiency, reduce CS costs and improve customer experience with an outsourcing partner, as Outside Interactive, Inc. did. Find here 5 key benefits to revolutionize your customer support with independent customer support specialists.
Julia is a writer, journalist, and translator from Argentina. For the past 20 years, she’s worked as a journalist and also as a press agent for major brands. So she’s always worked in different languages: among her daily tasks she had to translate texts and quotes, and she worked on many interviews in both English
A personal journey through the Pathways Program in search of impact and fulfilment. This article was written by Saujanya Timalsena, a 2021 Pathways participant from Nepal who aspires to become a writer besides his interest in IT and AI. Here, he shared his thoughts and experience. Coming from a non-tech background, I had been trying
Walder is a sound designer, senior music producer, video editor, and sound engineer born in Argentina 47 years ago. He has been working for 32 years continuously as a composer, songwriter, music producer, recording, mixing, and mastering engineer. In this interview, he shared his background, how he manages his life as a freelancer and his future
Princess is a lawyer and a writer. She is very interested in social development and social justice. She loves podcasts and she is also a passionate voice-over artist. Her mission in all that she does is to make an impact and develop meaningful collaborations. We virtually flew to Nigeria to meet her and let her
Executive Coach but first of all Humanist. We love how Marie presents herself as a professional. Empathy and understanding are at the forefront. We had the chance to gather her story, experience, and what inspires her most in her daily life. Check the full interview. Marie, what is your area of expertise? I am a
Creative writing, digital marketing, and filmmaking are among the main areas of focus for Fayia, a freelancer based in Sierra Leone. In fact, one of the most fascinating aspects of Fayia is his many interests and his commitment to giving back to his community: to create knowledge and opportunities. We had the chance organise an