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Impact Report 2025

Work for Impact emphasise fair work, job security, and real social impact for underrepresented communities worldwide.

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Customer Support Training

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A free training program for training CS reps with the skills, tools, and knowledge to delight customers and resolve issues.

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Hiring & Managing a remote CS Team

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Learn how to find the best remote talent, onboard them effectively, and maximize the benefits of building a remote CS team.

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Interviews

Interviews

Get inspired by real stories from across the outsourcing world. Hear from independent professionals and business leaders as they share experiences, lessons, and fresh perspectives on modern work.

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Posted on 26/06/2023
6 Minutes Read

Discover the power of staffing customer service with independent agents: 6 proven benefits

Interviews

wp:paragraph In the world of startups, facing customer service challenges is inevitable. However, managing these pain points effectively is

Work for Impact

Posted on 23/06/2023
5 Minutes Read

Maximizing efficiency in customer support: strategy to reduce costs and improve customer experience

Interviews

Maximize your customer support efficiency, reduce costs and improve customer experience with an outsourcing partner, as Outside Interactive, Inc. did.

Work for Impact

Posted on 26/01/2023
3 Minutes Read

A transformative translator | The Story of Julia

Independent Contractors Interviews

Read Julia’s story: how she turned her passion for writing and languages into a freelance career, finding freedom, purpose & impact via Work for Impact.

Work for Impact

Posted on 04/10/2022
5 Minutes Read

The experience of Saujanya

Interviews Pathways Social Impact

Read Saujanya’s story of transformation through Work for Impact’s Pathways program, gaining IT skills, mentorship & purpose-driven growth.

Work for Impact

Posted on 31/08/2022
5 Minutes Read

A life as a Sound Designer | The Story of Walder

Independent Contractors Interviews

Dive into Walder’s journey as a sound designer: from creative challenges to career growth, and how he shapes immersive experiences at Work for Impact.

Work for Impact

Posted on 10/08/2022
2 Minutes Read

A Social Justice Advocate | The Story of Princess

Independent Contractors Interviews

See how Princess harnesses her voice for change, amplifying justice and creating meaningful work through global opportunities.

Work for Impact

Posted on 04/08/2022
12 Minutes Read

Humanist and Executive Coach | The story of Marie

Independent Contractors Interviews

Explore Marie's story as a humanist and heart-based executive coach, guiding leaders with empathy, creativity & values to make a positive, lasting impact.

Work for Impact

Posted on 20/07/2022
5 Minutes Read

Many Shades of Creative Writing | The Story of Fayia

Independent Contractors Interviews

Discover Fayia’s journey into creative writing, digital marketing, and filmmaking empowered his passion as an independent contractor from Sierra Leone.

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