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Impact Report 2025

Work for Impact emphasise fair work, job security, and real social impact for underrepresented communities worldwide.

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Customer Support Training
Course

A free training program for training CS reps with the skills, tools, and knowledge to delight customers and resolve issues.

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Hiring & Managing a remote CS Team
Featured Content

Learn how to find the best remote talent, onboard them effectively, and maximize the benefits of building a remote CS team.

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Refer with Impact

Bring your clients to Work for Impact and claim your Independent Contractor’s advantages.

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The virtual staffing agency built on trust

Smart global sourcing, fair pay, real consistency. The VA support you can count on.

70%
cost savings
2
weeks to build your team
360°
ongoing support
Vetted executive assistant specialist providing managed administrative support for business leaders

Strengthen your Logistics and Supply Chain team with Work for Impact

Your strategic supply chain partner - not just a staffing service
Initial consultation to define administrative needs and virtual assistant requirements STEP 1

Kickoff with a Talent Strategist

Meet your Work for Impact expert. Together, we set the foundations: your goals, budget, and success metrics. Then we co-create a hiring strategy that covers recruitment, placement, and long-term team management - with full transparency for you and talents from day one.

Mapping administrative and executive support roles for precise global talent matching STEP 2

Define the Role

Together with our Recruitment Specialist, you map out exactly what each role needs: skills, experience, culture fit and expected performance metrics. This becomes the blueprint for finding the right people fast.

Seamless integration of dedicated virtual assistants into client administrative workflows STEP 3

Launch the Search

We tap into a global network of 10+ million professionals using a blend of AI sourcing and human expertise. You get regular updates as we zero in on candidates who check every box.

Seamless integration of dedicated virtual assistants into client administrative workflows STEP 4

Select Your Match

You’ll receive a curated shortlist of fully vetted candidates, with transparent rates and clear evaluations. The final choice is yours - backed by data and expert guidance.

Continuous performance management and support for integrated virtual assistant teams STEP 5

Ongoing Support

We don’t stop at the hire. Our success team helps onboard, integrate, and support your new team members, with continuous partnership to keep everything running smoothly.

  • Cuure Logo

    "We no longer have to choose between affordability and maintaining our standards."

    Marie Kacouchia - Head of Customer Experience

    Marie Kacouchia

    Head of Customer Experience

  • Curiosity Stream Logo

    "Work for Impact allows us to maintain an exceptional standard of service while lowering costs and offering better pay for talent. Three birds with one stone!"

    Andrew Echeguren - Senior CX Manager

    Andrew Echeguren

    Senior CX Manager

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    "The team at Work for Impact has been an amazing support. It’s clear that they really care about both the companies and talent coming on board."

    Kathleen Hamilton - Head of Product

    Kathleen Hamilton

    Head of Product

  • Premium Parking logo

    "I have used multiple BPO providers in the past and Work for Impact has exceeded all of them!"

    Michael Kendall - Director of Customer Support

    Michael Kendall

    Director of Customer Support

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    "The vetting process of talent is a significant load off my shoulders."

    Ann-Katrina Bregovic - Director

    Ann-Katrina Bregovic

    Director

Happier talents, more productive clients

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Ensuring deep integration of virtual assistants into remote business infrastructure Hires in virtual assistance and related high-impact roles

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Global talent coverage for multilingual and time-zone aligned virtual assistant services Countries hired in

Data Source: Younity

Curiosity Stream
Colors for Good
Kiva
The Trevor Project
Global Financial Integrity
Amnesty International
Outdoorsy
PacSafe
Neighborly
Younity

Integrated global talent, ready to perform

Together, we assemble, vet, and embed exceptional talent directly into your projects and processes. You gain full control, trusted collaboration and stability.

Roles we help you fill beyond core executive support

We provide the full VA ecosystem so you can grow your productivity and focus on your executive duties. VA staffing agencies may be niche, but we equip your team with all the skills needed:
  • Coordinate transactions
  • Manage leads
  • Enter data
  • Input MLS data
  • Organize documents
  • Manager emails
  • Schedule services

People first, performance always.

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Hire with impact

Shape the future of customer support with purpose. Hire with us and we reinvest in the local communities that power us.

Find the answers you’ve been looking for

How is Work for Impact different from a traditional virtual assistant staffing agency?

Typical virtual assistant recruitment agencies deliver candidates. We deliver them as part of a global talent strategy - fast hiring, transparent pricing, embedded team support and retention built from day one.

Are your Virtual Assistants trained and vetted?

Yes. Every VA goes through a six-step vetting process covering skills, communication, remote readiness and culture fit to ensure strong performance from day one.

Can I scale my VA team as my workload grows?

Absolutely. You can expand your team in days, not months. We support both ad-hoc needs and multi-VA team structures through our outsourcing virtual assistant services model.

What does it cost to hire through Work for Impact?

You pay a predictable hourly rate with no lock-ins or hidden fees. Most clients reduce operational costs by 70 % while increasing productivity.

Are my VAs full-time, part-time, or flexible?

You choose. We support flexible hours, dedicated roles and custom schedules tailored to your operations.