Outsourced teams that feel like in-house teams

Get the best of both talent worlds. We custom-build external teams that integrate into your operations, drive your performance, and maximize your savings.

Elise 🇵🇦
Customer Support Agent

Named Best for the World™ B Corporation 2022

Loved by organizations globally

Build on-demand teams of the world’s best talent with our bespoke recruitment solutions and borderless talent technology

Independent contractor list

The world’s best on-demand talent

Direct access to a highly vetted pool of the world’s best talent, evaluated across rate and skill set to surpass industry standards


Bespoke recruitment solutions

24/7 bespoke recruitment and talent strategy solutions for building, scaling, and adapting your external teams

giving a bonus to independent contractor

Borderless work & payroll tech

One platform to find AI-matched talent, automate global payroll, and manage fair and fully compliant contracts

Global businesses choosing Outsourcing 2.0

Outdoorsy logo

With 37M+ members, Outdoorsy needed multi-timezone remote teams they could quickly scale up or down in response to seasonal customer service demands.

“Work for Impact provides better quality representatives, improves customer satisfaction metrics, and saves 50% of our budget.”

Photograph of Dana Golding, Director of Customer Support at Operations at Outdoorsy

Dana Golding

Director of Customer Support & Operations

Read Case Study


customer support agents hired


reduction in talent costs vs a BPO


increase in customer satisfaction (CSAT)

Every shape & size of outsourcing, for every shape & size of team

Integrate world-class experts into your team to spur innovation, fully outsource a specific function to cut costs, or build a hybrid team in which external and in-house talent work side by side. This is 360° workforce agility.

Build your hybrid team in under 2 weeks

Get started in 3 easy steps.

Step 1

Tell us what you’re looking for

Our hybrid talent and recruitment experts help you formulate a recruitment plan that meets your performance and cultural goals.

Step 2

We’ll recruit a team

Supported by cutting-edge AI, our team screens, interviews, and conducts checks on talent. You make the final hiring decision!

Step 3

You work with your team – leave HR, payroll & everything else to us

It’s like having an internal team – but with full flexibility and everything from legal to work log management is handled by us.

With every hire, you transform lives

Watch Dikshya's story

Every hour worked powers education in under-served communities.

Restore your center of talent gravity

Outsourced teams that don’t knock your performance, culture, and strategy off balance. Book a no-pressure call to learn how you could embrace the best of both talent worlds.