How do I get started?

Every great team starts with a conversation. No cost, no commitment - just the chance to share your goals and explore how we can build the right global staffing solution together. We take it from there and co-design a plan with you - that involves collaborative strategy, targeted recruitment, onboarding and long-term support. From day one, we are laser-focused on finding your remote staff in under 2 weeks - not months.

Do I need to sign a long-term contract?

Our contracts are designed for flexibility, not lock-in. You stay in control - free to pause, adjust or scale as your needs evolve. And you only start paying once your hire is on board.

Can I scale my team up and down?

Absolutely. Whether you need one expert or a full team, for a short project or long-term growth, we adapt with you. No minimum seats, full visibility, and control over your team on the platform.

How is talent vetted?

Every professional in our pool undergoes rigorous checks, including identity verification, credential validation, and portfolio reviews. Then our specialists interview each candidate and assess cultural fit and skills. This ensures you meet only the best remote hires for the roles, not just good resumes. And they can quickly be onboarded into your teams.

How do you build a shortlist?

You are assigned a Work for Impact Recruitment Specialist (SME) - and together, you co-create the right profile for each role. Then we run targeted recruitment campaigns across 10+ million professionals worldwide. Using AI-driven tools plus human expertise, we deliver candidates who match your skills, needs, and your company culture.

What if I'm not happy with the hire?

You stay in control. If a match doesn’t work out - which is rare thanks to our thorough vetting - we’ll quickly step in to find the right fit.

How fast can you fill a role?

On average, you’ll receive a shortlist of candidates in under 2 weeks.

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Work for Impact emphasise fair work, job security, and real social impact for underrepresented communities worldwide.
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Our Top Categories

Impact Report 2025

Work for Impact emphasise fair work, job security, and real social impact for underrepresented communities worldwide.

Customer Support Training

Course

A free training program for training CS reps with the skills, tools, and knowledge to delight customers and resolve issues.

Hiring & Managing a remote CS Team

HR Staffing Agency - reinvented.

Unlock global HR talent that feels in-house, performs exceptionally and grows with you.

70%

cost savings

weeks to build your team

360°

ongoing support

Vetted HR operations specialist managing global recruitment and employee relations

How Modern HR Teams Scale with Work for Impact

Faster, transparent hiring. Not just a HR staffing agency - a true human partner.

Initial consultation with an HR talent strategist to define recruitment goals and team structure

STEP 1

Kickoff with a Talent Strategist

Meet your Work for Impact expert. Together, we set the foundations: your goals, budget, and success metrics. Then we co-create a hiring strategy that covers recruitment, placement, and long-term team management - with full transparency for you and talents from day one.

Defining specialized HR roles and compliance requirements for precise global talent matching

STEP 2

Define the Role

Together with our Recruitment Specialist, you map out exactly what each role needs: skills, experience, culture fit and expected performance metrics. This becomes the blueprint for finding the right people fast.

AI-powered global HR talent sourcing and rigorous candidate screening process

STEP 3

Launch the Search

We tap into a global network of 10+ million professionals using a blend of AI sourcing and human expertise. You get regular updates as we zero in on candidates who check every box.

Strategic partnership and cultural alignment for the integration of managed HR teams

STEP 4

Select Your Match

You’ll receive a curated shortlist of fully vetted candidates, with transparent rates and clear evaluations. The final choice is yours - backed by data and expert guidance.

Continuous managed support and performance tracking for integrated HR operations teams

STEP 5

Ongoing Support

We don’t stop at the hire. Our success team helps onboard, integrate, and support your new team members, with continuous partnership to keep everything running smoothly.

"We no longer have to choose between affordability and maintaining our standards."

Marie Kacouchia

Head of Customer Experience
"Work for Impact allows us to maintain an exceptional standard of service while lowering costs and offering better pay for talent. Three birds with one stone!"

Andrew Echeguren

Senior CX Manager
"The team at Work for Impact has been an amazing support. It’s clear that they really care about both the companies and talent coming on board."

Kathleen Hamilton

Head of Product
"I have used multiple BPO providers in the past and Work for Impact has exceeded all of them!"

Michael Kendall

Director of Customer Support
"The vetting process of talent is a significant load off my shoulders."

Ann-Katrina Bregovic

Director

Happier talent, happier teams

0 %

Cost savings compared to domestic HR hiring

0 %<

Attrition rates

0 %

Of our independent contractors report strong engagement, trust and motivation

0 -14

Days to deliver standout HR candidates

Data Source: 2025 Impact Study

READ OUR 2025 IMPACT STUDY

Human Resources

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Beyond support: every skill your Logistics strategy needs and end-to-end HR recruitment solution

The Human Resources ecosystem is vast. And it may require complementary roles to make it all work. Human Resources recruitment agencies may be niche, but we cover the full spectrum.

HR Assistants / Coordinators
Recruiters & Sourcers
HR Operations Specialists
Onboarding Specialists
Payroll & Benefits Coordinators
Culture & Engagement Assistants
Compliance & Documentation Specialists
HRIS Support (Workday, BambooHR, Rippling, Gusto, Hibob)

People first, performance always.

Hire with impact

Shape the future of customer support with purpose. Hire with us and we reinvest in the local communities that power us.

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Find the answers you’ve been looking for

Is Work for Impact a traditional HR staffing agency?

Not at all. We act as your strategic HR talent partner - faster, more transparent, and built on a global model that unlocks top HR specialists at a fraction of domestic costs.

How do you source and vet HR candidates?

We blend AI-driven sourcing with deep human screening and full video interviews. You get HR talent with proven experience in recruiting, onboarding, HR ops, and compliance.