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Hiring & Managing a remote CS Team
Customer Support Training

Customer Support Training

Course

A free training program for training CS reps with the skills, tools, and knowledge to delight customers and resolve issues.

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Hiring & Managing a remote CS Team

Featured Content

Learn how to find the best remote talent, onboard them effectively, and maximize the benefits of building a remote CS team.

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Work for Impact for non-profits

Exceptional remote teams for non-profits

Work with remote talent who believe in your vision as much as you do. We're ready to build a global, on-demand team for your non-profit.

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Relebogile M.🇿🇦

Social Media Manager

Jose T.🇵🇭

Grant Writer

Daniela E.🇨🇴

Volunteer Manager

Zoe B.🇫🇷

Fundraising Specialist

Abdelaziz S.🇩🇿

Digital Marketing Specialist

Adrian Midwood

Executive Director

“I knew our costs would go down. They did. But it's the massive productivity gains that blew us away. Game changer!”

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Other non-profits that love Work for Impact

We'll build you a team of expert, mission-driven talent

From our fully-vetted talent pool that spans 192+ countries, our non-profit recruitment team finds talent that truly believes in your vision and has the skills to drive your growth.

Start for Free

We'll build you a team of expert, mission-driven talent

From our fully-vetted talent pool that spans 192+ countries, our non-profit recruitment team finds talent that truly believes in your vision and has the skills to drive your growth.

Start for Free

Cost-effective hiring, made ethical

Work with cost-effective, skilled remote talent across the world, without compromising on your values. We make it easy for change-makers to embrace ethical global hiring practices.

Find a diverse range of expert talent from $9/hour.

Talent earns at least the living wage, and up to three times more than they would at an outsourcing company.

Every time you hire, you power further education for students from underserved communities.

Start for Free

Work for Impact platform, displaying a list of Public Relations professionals at a range of hourly rates and global locations

Cost-effective hiring, made ethical

Work with cost-effective, skilled remote talent across the world, without compromising on your values. We make it easy for change-makers to embrace ethical global hiring practices.

Find a diverse range of expert talent from $9/hour.

Talent earns at least the living wage, and up to three times more than they would at an outsourcing company.

Every time you hire, you power further education for students from underserved communities.

Start for Free

An all-in-one global talent solution

Work for Impact gives you everything you need to hire remote talent quickly and manage your hybrid team efficiently.

Time tracking, work logs, NDAs, and global payroll – all handled for you.

Bring independent talent you already work with to the platform to simplify payroll, collaboration, and admin.

Give visibility and control to your finance, HR, and any other team.

Start for Free

Global talent platform with financial graphs, a list of active contracts, and a message to Work for Impact to ask for recruitment support

An all-in-one global talent solution

Work for Impact gives you everything you need to hire remote talent quickly and manage your hybrid team efficiently.

Time tracking, work logs, NDAs, and global payroll – all handled for you.

Bring independent talent you already work with to the platform to simplify payroll, collaboration, and admin.

Give visibility and control to your finance, HR, and any other team.

Start for Free

From short-term one-person projects to scalable long-term teams

On-demand support

Hire remote talent to complete short-term tasks and fill in when you’re over capacity.

Non-profit consulting

Consult NGO specialists with years of experience driving growth in non-profit organizations.

Project teams

Solve skills shortages by integrating highly-trained remote experts into your team.

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How it works

Logistics & supply chain

Leverage remote logistics professionals, from supply chain analysts to logistics coordinators, to streamline your operations.

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Finance & accounting

Streamline your back office with an on-demand team of the world's best finance talent, from auditors to accountants to admins.

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Marketing & advertising

Find experts to supercharge your marketing strategy. Create remote or hybrid content marketing, social media management, and translation teams.

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Content moderation

Harness remote content moderators who can scale quickly to meet demand, managing user-generated content across languages and regions.

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Legal

Build flexible teams of legal professionals to navigate compliance, manage contracts, and adapt swiftly to regulatory and legal changes.

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Community management

Grow an international community with agility. Hire diverse community managers with a passion for what you're doing across 185+ countries.

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Human resources

Outsource HR to a team of highly qualified specialists in any country, or integrate expert HR professionals into your in-house team.

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Virtual assistant

Reclaim the time you need to focus on growth by delegating tasks to skilled virtual assistants, ready to start right now.

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Real estate

Reclaim the time you need to focus on growth by delegating tasks to skilled real estate virtual assistants, ready to start right now.

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Property management

Leverage the support of experienced property management VAs and focus on the high-value leads that drive your business forward.

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The impact you could make

Joshua🇰🇪

Pathways Student

Joshua🇰🇪

Pathways Student

When you hire on Work for Impact, you make an impact – not just in your organization, but also in the wider world. Every contract powers education for young people in underserved communities, like Joshua, an aspiring financial analyst from Kenya.

Learn About Pathways

Security

Data security

Your data is encrypted and secured by sophisticated network protections, such as DDoS mitigation and spoofing defenses.

99.998% uptime

We leverage the reliability of Amazon data centers and AWS technology to ensure your business operations go uninterrupted.

Roles & permissions

With sophisticated roles and permissions, you can maintain centralized control while giving your team the freedom to collaborate.

Fully vetted talent

We review every candidate to ensure they have the necessary skills and experience for the services they offer.

Payment protection

Work for Impact is fair and safe for everyone. You can review work logs before you’re billed and get any disputes resolved by our team.

Secure logins

Empower your team with the added convenience, simplicity, and security that single sign-on (SSO) authentication provides.

Young remote working man with mountains in the background

Bespoke solutions for growing non-profits

W're ready to build you a global team to drive your non-profit's growth. Reach out today to get started.

Exceptional remote teams for non-profits

“I knew our costs would go down. They did. But it's the massive productivity gains that blew us away. Game changer!”

We'll build you a team of expert, mission-driven talent

We'll build you a team of expert, mission-driven talent

Cost-effective hiring, made ethical

Cost-effective hiring, made ethical

An all-in-one global talent solution

An all-in-one global talent solution

From short-term one-person projects to scalable long-term teams

How it works

Logistics & supply chain

Finance & accounting

Marketing & advertising

Content moderation

Legal

Community management

Human resources

Virtual assistant

Real estate

Property management

The impact you could make

Security

Bespoke solutions for growing non-profits