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Impact Report 2025

Work for Impact emphasise fair work, job security, and real social impact for underrepresented communities worldwide.

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Customer Support Training

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A free training program for training CS reps with the skills, tools, and knowledge to delight customers and resolve issues.

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Hiring & Managing a remote CS Team

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Learn how to find the best remote talent, onboard them effectively, and maximize the benefits of building a remote CS team.

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Interviews

Interviews

Get inspired by real stories from across the outsourcing world. Hear from independent professionals and business leaders as they share experiences, lessons, and fresh perspectives on modern work.

Posted on 21/12/2021
8 Minutes Read

If Id only known: Best advice from founders to founders

Interviews

Hear straight from founders: key lessons on staying grounded, building values-driven teams, partnering wisely, and embracing flexibility.

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Posted on 07/12/2021
2 Minutes Read

Content that educates| Heather M.| Freelance Writer

Independent Contractors Interviews

Meet Heather M, a freelance writer driven by purpose. She crafts persuasive copy and educational content for nonprofits, B Corps, wellness & more.

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Posted on 29/11/2021
11 Minutes Read

Workplace giving for all | Millie | Rachel Klausner

Interviews Social Impact

Millie Rachel Klausner breaks down how workplace giving boosts employee engagement and makes charitable donations accessible for teams of any size.

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Posted on 15/11/2021
9 Minutes Read

Cartoons with an impact | Ubongo | Christina Bwana

Interviews Social Impact

See how Christina Bwana leads Ubongo to create fun, culturally-rooted cartoons that teach millions of African children skills and life lessons.

Work for Impact

Posted on 27/10/2021
3 Minutes Read

Numbers that help people grow | Pablo N. | Freelance Accountant

Independent Contractors Interviews

Learn how Pablo, a freelance accountant, uses his financial expertise to support impact-driven projects, help teams grow, and deliver value with purpose.

Work for Impact

Posted on 13/10/2021
6 Minutes Read

Share more and waste less |OLIO | Saasha Celestial-One

Interviews

See how Saasha Celestial-One co-founded OLIO to cut food waste by helping neighbors share extra food and reduce what ends up in the bin.

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Posted on 06/10/2021
3 Minutes Read

A true passion for Data | Geofrey K. | Data Scientist

Interviews

Meet Geofrey K, a Nairobi-based data scientist who blends technical prowess with community drive. Get insight into his journey, work, and impact.

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Posted on 14/09/2021
4 Minutes Read

Words with Depth and Purpose | Lucie C. | Editor, copywriter and translator

Interviews

Read Lucie C’s journey, using her 15 years of experience to craft meaningful content for nonprofits, diversity, inclusion & global changemakers.

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