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Impact Report 2025

Work for Impact emphasise fair work, job security, and real social impact for underrepresented communities worldwide.

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Geoff Hucker

Geoff Hucker

Founder, CEO

Geoff has led the charity Beyond Orphanage for 25 years, an experience that shaped his commitment to fairer access to opportunity. This philosophy underpins Work for Impact, the world’s first global talent partner to achieve B Corp certification. Through his blog, Geoff shares insights on remote hiring, global team leadership and the future of work.

All Articles by Geoff Hucker (185)

Posted on 01/07/2025
3 Minutes Read

Finance outsourcing for busy startup founders

Learn how outsourcing finance frees up startup founders’ time, cuts costs, and gives access to expert insights to grow strategically and stay compliant.

Posted on 01/07/2025
3 Minutes Read

A simple guide to outsourcing for small business owners

A practical guide to outsourcing for small business owners: reduce costs, access global talent, and scale efficiently with Work for Impact as your partner.

Posted on 30/06/2025
3 Minutes Read

When to outsource community management (and why)

Learn when outsourcing community management is the right move and how it helps you scale support and free your team to focus on growth.

Posted on 19/06/2025
2 Minutes Read

The advantages of customer service outsourcing

Curious how customer service outsourcing actually performs? Explore a real case that cut costs by 75% while keeping customers happy.

Posted on 23/02/2025
2 Minutes Read

How AI is changing outsourcing

AI is transforming outsourcing, making it smarter and more efficient. Explore how businesses and professionals can adapt and thrive in this new era.

Posted on 02/02/2025
2 Minutes Read

How to build trust with your BPO provider

Learn key strategies to build a strong, trusting partnership with your BPO provider. Ensure better communication and long-term success for your business.

Posted on 27/01/2025
2 Minutes Read

KPO for startups: save time and focus on what matters

Use KPO to offload research, analysis and specialized tasks so your startup reduces cost and stays focused on building products and growing faster.

Posted on 23/01/2025
2 Minutes Read

How IT outsourcing fuels startup growth

Find out how the right tech help can boost your startup's growth. See simple ways to improve your operations without a big IT team!