A free training program for training CS reps with the skills, tools, and knowledge to delight customers and resolve issues.
Founder, CEO
Geoff has led the charity Beyond Orphanage for 25 years, an experience that shaped his commitment to fairer access to opportunity. This philosophy underpins Work for Impact, the world’s first global talent partner to achieve B Corp certification. Through his blog, Geoff shares insights on remote hiring, global team leadership and the future of work.
All Articles by Geoff Hucker (185)
Learn how outsourcing finance frees up startup founders’ time, cuts costs, and gives access to expert insights to grow strategically and stay compliant.
A practical guide to outsourcing for small business owners: reduce costs, access global talent, and scale efficiently with Work for Impact as your partner.
Learn when outsourcing community management is the right move and how it helps you scale support and free your team to focus on growth.
Curious how customer service outsourcing actually performs? Explore a real case that cut costs by 75% while keeping customers happy.
AI is transforming outsourcing, making it smarter and more efficient. Explore how businesses and professionals can adapt and thrive in this new era.
Learn key strategies to build a strong, trusting partnership with your BPO provider. Ensure better communication and long-term success for your business.
Use KPO to offload research, analysis and specialized tasks so your startup reduces cost and stays focused on building products and growing faster.
Find out how the right tech help can boost your startup's growth. See simple ways to improve your operations without a big IT team!