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About

Customer Service

Customer Service

E-Mail Customer Service

Logistics

Microsoft Office

Order Processing

Sales

Technical Support

Virtual Assistance

🇬🇧 English (Fluent)

🇪🇸 Spanish (Conversational)

I am a dedicated professional with extensive experience in customer service and logistics. I thrive in fast-paced environments where my strong communication skills and attention to detail can be applied effectively. My experience has equipped me with the...

Employment

MediPurpose

Customer Service Representative

MediPurpose
Oct 2019 - Jul 2025 (5 years and 9 months)

Assisted with overall operations, including processing purchase orders, entering sales orders into the system, and supporting accounts receivable activities. Contributed to maintaining accurate records and ensuring smooth day-to-day business operations.

Great Place To Work

Logistics Representative

Great Place To Work
Jan 2017 - Jan 2019 (2 years)

Logistics Representative – Managed and coordinated the end-to-end logistics process for client consultations, ensuring all necessary arrangements, scheduling, and documentation were handled efficiently. Acted as the main point of contact for clients,...

iContact

Agent

iContact
Jan 2015 - Jan 2016 (1 year)

Agent – Provided technical support for website users, assisting with troubleshooting, resolving issues, and guiding clients through platform functionalities. Ensured timely and effective responses to inquiries, maintained accurate records of support...

Education

Universidad Tecnológica de El Salvador

Universidad Tecnológica de El Salvador

Communications
Aug 2024
Centro Educativo Denver (El Salvador)

Centro Educativo Denver

High School Diploma
Jan 2008 - Dec 2012 (4 years and 11 months)