How do I get started?

Every great team starts with a conversation. No cost, no commitment - just the chance to share your goals and explore how we can build the right global staffing solution together. We take it from there and co-design a plan with you - that involves collaborative strategy, targeted recruitment, onboarding and long-term support. From day one, we are laser-focused on finding your remote staff in under 2 weeks - not months.

Do I need to sign a long-term contract?

Our contracts are designed for flexibility, not lock-in. You stay in control - free to pause, adjust or scale as your needs evolve. And you only start paying once your hire is on board.

Can I scale my team up and down?

Absolutely. Whether you need one expert or a full team, for a short project or long-term growth, we adapt with you. No minimum seats, full visibility, and control over your team on the platform.

How is talent vetted?

Every professional in our pool undergoes rigorous checks, including identity verification, credential validation, and portfolio reviews. Then our specialists interview each candidate and assess cultural fit and skills. This ensures you meet only the best remote hires for the roles, not just good resumes. And they can quickly be onboarded into your teams.

How do you build a shortlist?

You are assigned a Work for Impact Recruitment Specialist (SME) - and together, you co-create the right profile for each role. Then we run targeted recruitment campaigns across 10+ million professionals worldwide. Using AI-driven tools plus human expertise, we deliver candidates who match your skills, needs, and your company culture.

What if I'm not happy with the hire?

You stay in control. If a match doesn’t work out - which is rare thanks to our thorough vetting - we’ll quickly step in to find the right fit.

How fast can you fill a role?

On average, you’ll receive a shortlist of candidates in under 2 weeks.

Mayumi Catapang | Admin, SEO & Project Support

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Impact Report 2025

Work for Impact emphasise fair work, job security, and real social impact for underrepresented communities worldwide.

Customer Support Training

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A free training program for training CS reps with the skills, tools, and knowledge to delight customers and resolve issues.

Hiring & Managing a remote CS Team

About

Virtual Assistance

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Virtual Assistance

🇬🇧 English (Fluent)

I help executives and business owners reclaim 20+ hours a week through organized systems, optimized workflows, and precise execution. With 5+ years of experience and 9,600+ hours worked, I’ve supported CEOs and teams across marketing, e-commerce, and...

Employment

Virtual Assistant (Freelance)

Upwork

May 2019 - (Present) (6 years and 9 months)

Acted as a liaison between departments, fostering effective communication and collaboration. Handled the secure uploading of sensitive documents, including payslips and timesheets, to a cloud-based platform, ensuring accuracy and confidentiality. Managed a...

SEO Specialist

Ad On Group

Oct 2020 - Jun 2023 (2 years and 8 months)

Conducted in-depth technical SEO audits and keyword research to boost website rankings. Implemented on-page SEO strategies: optimized meta tags, headers, internal links, and content. Used Google Search Console, Analytics, and Looker Studio to track...

Visual Merchandising Head

Seaoil Philippines Inc.

Jul 2016 - Jan 2017 (6 months)

Supervised day-to-day operations and ensured staff productivity at a busy fuel station. Handled customer inquiries, complaints, and service concerns to maintain satisfaction and resolve issues efficiently. Managed daily cash flow, sales reconciliation, and...

Education

Liceo de Cagayan University

Bachelor of Business Administration

Jun 2011 - Mar 2015 (3 years and 9 months)

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