How do I get started?

Every great team starts with a conversation. No cost, no commitment - just the chance to share your goals and explore how we can build the right global staffing solution together. We take it from there and co-design a plan with you - that involves collaborative strategy, targeted recruitment, onboarding and long-term support. From day one, we are laser-focused on finding your remote staff in under 2 weeks - not months.

Do I need to sign a long-term contract?

Our contracts are designed for flexibility, not lock-in. You stay in control - free to pause, adjust or scale as your needs evolve. And you only start paying once your hire is on board.

Can I scale my team up and down?

Absolutely. Whether you need one expert or a full team, for a short project or long-term growth, we adapt with you. No minimum seats, full visibility, and control over your team on the platform.

How is talent vetted?

Every professional in our pool undergoes rigorous checks, including identity verification, credential validation, and portfolio reviews. Then our specialists interview each candidate and assess cultural fit and skills. This ensures you meet only the best remote hires for the roles, not just good resumes. And they can quickly be onboarded into your teams.

How do you build a shortlist?

You are assigned a Work for Impact Recruitment Specialist (SME) - and together, you co-create the right profile for each role. Then we run targeted recruitment campaigns across 10+ million professionals worldwide. Using AI-driven tools plus human expertise, we deliver candidates who match your skills, needs, and your company culture.

What if I'm not happy with the hire?

You stay in control. If a match doesn’t work out - which is rare thanks to our thorough vetting - we’ll quickly step in to find the right fit.

How fast can you fill a role?

On average, you’ll receive a shortlist of candidates in under 2 weeks.

Malala Rakotomalala | Customer Service Specialist

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About

Customer Service

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Customer Service

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Community Management

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Transcription

🇬🇧 English (Fluent)

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🇫🇷 French (Native or Bilingual)

As a passionate customer service specialist with years of experience in a variety of industries, I'm dedicated to transforming every customer interaction into an exceptional experience. My approach is based on active listening, effective problem solving...

Employment

Customer Experience Associate

CUURE

Aug 2022 - (Present) (3 years and 4 months)

A customer-oriented commercial policy is not very common these days. Yet, for our society, it is one of the keys to our success. Our goal is to offer everyone the best possible customer experience with equal treatment.My Job Responsibilities: ...

Community Manager (Project-Based)

Société SOIBY

Jan 2022 - Mar 2022 (2 months)

Managed social media accounts across LinkedIn, Instagram, Facebook, Twitter, TikTok, and other platforms. Oversaw community engagement, ensuring timely responses and interaction with followers. Handled telephone switchboard operations,...