How do I get started?

Every great team starts with a conversation. No cost, no commitment - just the chance to share your goals and explore how we can build the right global staffing solution together. We take it from there and co-design a plan with you - that involves collaborative strategy, targeted recruitment, onboarding and long-term support. From day one, we are laser-focused on finding your remote staff in under 2 weeks - not months.

Do I need to sign a long-term contract?

Our contracts are designed for flexibility, not lock-in. You stay in control - free to pause, adjust or scale as your needs evolve. And you only start paying once your hire is on board.

Can I scale my team up and down?

Absolutely. Whether you need one expert or a full team, for a short project or long-term growth, we adapt with you. No minimum seats, full visibility, and control over your team on the platform.

How is talent vetted?

Every professional in our pool undergoes rigorous checks, including identity verification, credential validation, and portfolio reviews. Then our specialists interview each candidate and assess cultural fit and skills. This ensures you meet only the best remote hires for the roles, not just good resumes. And they can quickly be onboarded into your teams.

How do you build a shortlist?

You are assigned a Work for Impact Recruitment Specialist (SME) - and together, you co-create the right profile for each role. Then we run targeted recruitment campaigns across 10+ million professionals worldwide. Using AI-driven tools plus human expertise, we deliver candidates who match your skills, needs, and your company culture.

What if I'm not happy with the hire?

You stay in control. If a match doesn’t work out - which is rare thanks to our thorough vetting - we’ll quickly step in to find the right fit.

How fast can you fill a role?

On average, you’ll receive a shortlist of candidates in under 2 weeks.

Lizzy Marika | eCommerce & Content Specialist

How It Works
Case Studies
Security & Compliance

Client Help Center
Our Top Categories
Human Resources Logistics & Supply Chain Accounting & Finance
Customer Success Virtual Assistance See all

About Us
Case Studies
Security & Compliance

Our Team
Pathways Program
Impact Report 2025
Impact Report 2025
Work for Impact emphasise fair work, job security, and real social impact for underrepresented communities worldwide.
Read the Report
Help Center
Contact Us
Blog
Hiring & Managing a remote CS Team
Customer Support Training
Customer Support Training
Course
A free training program for training CS reps with the skills, tools, and knowledge to delight customers and resolve issues.
Get Access
Hiring & Managing a remote CS Team
Featured Content
Learn how to find the best remote talent, onboard them effectively, and maximize the benefits of building a remote CS team.
Download e-Book
Pricing
Find Your Next Job
How It Works
Community
Download Time-Tracking App
Frequently Asked Questions

Our Top Categories

Impact Report 2025

Work for Impact emphasise fair work, job security, and real social impact for underrepresented communities worldwide.

Customer Support Training

Course

A free training program for training CS reps with the skills, tools, and knowledge to delight customers and resolve issues.

Hiring & Managing a remote CS Team

About

Customer Service

•

Administration

•

Article Writing

•

Administrative Assistance

•

Lead Generation

•

Email Marketing

•

Canva

•

Copywriting

🇬🇧 English (Native or Bilingual)

I am a digital hustler who gets things done. I am proficient at all aspects of eCommerce such as product descriptions and content management, SEO, apps and plugins. I support customers with warmth and courtesy on email, SMS and chat. I am an experienced...

Employment

EDM and Social Posts

Peter Scott Yoga

Aug 2022 - (Present) (3 years and 6 months)

Writing, editing and set up of Mail Chimp email marketing and social posts for Peter Scott Yoga.
Sorting, labelling, categorising YouTube videos.
Editing, formatting, proofreading yoga quick guide documents.

eCommerce Specialist

Jarjum Dollies

Dec 2022 - Dec 2023 (1 year)

Product description copywriting and editing, image uploads and fulfilment settings on an Indigenous-owned Shopify website. Skills: E-business · Copywriting · Digital Copywriting · Search Engine Optimization (SEO) ·...

Marketing Researcher

University of Wollongong

Jan 2010 - Jun 2014 (4 years and 5 months)

Budget acquittal, sourcing and contacting interviewees, organising transcription, managing travel arrangements, and liaising with the university administration. Assembled a bibliography relating to the research, independently conducted a number of...