A free training program for training CS reps with the skills, tools, and knowledge to delight customers and resolve issues.
IT Analyst | Data Analyst | Leadership | Research
Finland (+02:00)
$20/h
Available: 40h/week
Data Analytics
Admin Support
Customer Service
Data Analysis
Data Visualisation
Live Chat
Customer Service
Microsoft Office 365
Microsoft Outlook
Virtual Assistance
🇧🇩 Bengali (Native or Bilingual)
🇬🇧 English (Fluent)
🇫🇮 Finnish (Conversational)
I am a dedicated and dynamic IT professional with a passion for data analysis and project management. My expertise lies in data visualization, statistical analysis, and KPI development, enhanced by my proficiency in tools such as Python, Excel, and Power...
Managed geographical areas and led teams to consistently meet KPI targets. Conducted in-depth geographical KPI analysis for 2022 -2023. Developed and implemented an efficient KPI analysis tool in Excel. Delivered coaching and training on data analysis and...
Provide excellent customer service by handling queries via phone and ticketing systems. Troubleshoot technical issues, take ownership, and drive them through to resolution. Keep customers informed by proactively updating them on progress. Identify root...