Gideon Kiprotich

Coordinated the repair and maintenance of office supplies. Regular hardware and software maintenance. Networking and network administration. Scheduling and facilitate backups. Troubleshooting PCs malfunction. Liaising with ICT managers and ISPs in resolving Internet downtime. Offer support to new and existing staff on new requirements and compliance with organizational ICT policy and government laws. System Administration i.e. Bankers Realm. User creation and rights control, general system module management. Domain management in windows server 2012. Email creation and management. Key accomplishments: Creation of an ICT policy and Implementation. Setting up of a Customer Relation System that the staff would use. Design and implementation of the Sacco’s website.