How do I get started?

Every great team starts with a conversation. No cost, no commitment - just the chance to share your goals and explore how we can build the right global staffing solution together. We take it from there and co-design a plan with you - that involves collaborative strategy, targeted recruitment, onboarding and long-term support. From day one, we are laser-focused on finding your remote staff in under 2 weeks - not months.

Do I need to sign a long-term contract?

Our contracts are designed for flexibility, not lock-in. You stay in control - free to pause, adjust or scale as your needs evolve. And you only start paying once your hire is on board.

Can I scale my team up and down?

Absolutely. Whether you need one expert or a full team, for a short project or long-term growth, we adapt with you. No minimum seats, full visibility, and control over your team on the platform.

How is talent vetted?

Every professional in our pool undergoes rigorous checks, including identity verification, credential validation, and portfolio reviews. Then our specialists interview each candidate and assess cultural fit and skills. This ensures you meet only the best remote hires for the roles, not just good resumes. And they can quickly be onboarded into your teams.

How do you build a shortlist?

You are assigned a Work for Impact Recruitment Specialist (SME) - and together, you co-create the right profile for each role. Then we run targeted recruitment campaigns across 10+ million professionals worldwide. Using AI-driven tools plus human expertise, we deliver candidates who match your skills, needs, and your company culture.

What if I'm not happy with the hire?

You stay in control. If a match doesn’t work out - which is rare thanks to our thorough vetting - we’ll quickly step in to find the right fit.

How fast can you fill a role?

On average, you’ll receive a shortlist of candidates in under 2 weeks.

Faith Khumalo | Social Media Content Designer

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Impact Report 2025

Work for Impact emphasise fair work, job security, and real social impact for underrepresented communities worldwide.

Customer Support Training

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A free training program for training CS reps with the skills, tools, and knowledge to delight customers and resolve issues.

Hiring & Managing a remote CS Team

About

Social Media Marketing

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Adobe InDesign

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Asana

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Content Marketing

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Content Strategy

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Customer Service

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Design

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Storytelling

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Virtual Assistance

🇬🇧 English (Fluent)

I bring a blend of creativity and strategy to my work in social media and content creation, focusing on developing engaging content and building dynamic online communities. With a strong foundation in design and platform management, I excel in aligning...

Employment

Social Media Content Designer

The Animal Hospital and Southern Fireplace

Feb 2023 - (Present) (3 years)

Create a content calendar to organize posting schedules and align with overall brand goals. Develop strategies for audience engagement and growth across various platforms. Produce original content, including photos, videos, blog posts, and graphics,...

Social Media Community Manager

SheBuilds

Feb 2018 - Jan 2023 (4 years and 11 months)

Create and publish content engaging content across our social media channels. Prepare the editorial calendar based on previously defined objectives as per the long-term strategy. For example, upload 3 posts a week with “x” characteristics....

Regional Visual Merchandising Manager

The Fossil Group

Nov 2016 - Feb 2018 (1 year and 3 months)

Visually responsibility : Michael Kors, Burberry, DKNY, Diesel, Armani Exchange, Emporio Armani, Marc Jacobs and Mondaine. Working with architectural features to enhance displays. Plan and erect commercial displays, such as those in windows and interiors...

Education

University of Johannesburg

Bachelor in Business Administration and International Business

Sep 2012 - Aug 2026 (13 years and 11 months)

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