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About

Customer Service

Content Moderation

Data Entry

Quality Audit

Research

🇬🇧 English (Fluent)

With years of experience in content moderation, process improvement, and data management, I bring a diverse skill set to any project. I have honed my ability to review and manage content efficiently, following strict guidelines, while also delving into...

Employment

TaskUs Inc.
TaskUs Inc.

Content Moderator

Jan 2022 - (Present) (4 years)
Reviewing and tagging content of specific social media platform, following specific guidelines and protocols.

Subject Matter Expert

Jan 2019 - Jan 2022 (3 years)
Provides support and assistance with process inquiry and SOP clarifications. Discusses and providing process alignment and raising them to client partner.
Accenture

Senior Transaction Processing Associate

Accenture
Jan 2010 - Jan 2019 (9 years)

Perform data entry and research in various systems and tracking tools. Apply knowledge of processes and related systems to assist in identifying, assessing and resolving issues/problems. Assess and resolve non-standard and standard issues or problems. To...

Jollibee Foods Corporation

Quality Management Admin. Assistant

Jollibee Foods Corporation
Jan 2007 - Jan 2009 (2 years)
Clerical and administrative tasks. Encoding and maintaining quality audit database.

Education

Rizal Technological University

Rizal Technological University

Instrumentation and Control Technology
Jan 2000 - Jan 2003 (3 years)