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As email and chat support, my duties include accomplishing not less than 65 emails a day and make sure to comply with email average handling of 3-5 minutes per email supporting Europe, Middle East and Africa email (EMEA) Along with these tasks, it enhances my grammar and typing skills reaching 42wpm with 100 accuracy and my employers have praised me for my focus, speed, accuracy and...
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Employment

  • Sutherland Global Services (McAfee)

    2009

    Customer Service Representative

    Technical Support Representative

Education

  • Bachelor of Science in Computer Science