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Team Leader \ Tech Support \ Customer Service Specialist

I have over 10 years of experience in the call center industry. I have been a customer service representative/tech support, quality auditor, and team leader.

I am very proficient in Microsoft Excel, Word and PowerPoint. I have great critical thinking, communication, and interpersonal skills. I have the ability to lead a team, analyzing data, identifying trends, creating and executing action plans.

I am extremely motivated to constantly develop my skills and grow professionally. I am confident in my ability to lead, collaborate and develop people and come up with innovations that could help the company