I have over 10 years of experience in the call center industry. I have been a customer service representative/tech support, quality auditor, and team leader.
I am very proficient in Microsoft Excel, Word and PowerPoint. I have great critical thinking, communication, and interpersonal skills. I have the ability to lead a team, analyzing data, identifying trends, creating and executing action plans.
I am extremely motivated to constantly develop my skills and grow professionally. I am confident in my ability to lead, collaborate and develop people and come up with innovations that could help the company