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Strategy, Communications, Analysis

Freelance consultant

Experience includes business strategy and transformation, change management, performance management, ERP and CRM, product management, software development and social media

Worked across full life cycle on major business change and technical projects, including
o Strategy, operations and process definition
o Project and service management
o Requirements, business and system analysis
o System selection
o Development, Testing and QA
o Documentation and Help
o Product release and implementation

Broad range of skills from communications at Board and CXO level to hands-on design

Background in psychology and statistics; interests in usability and interface design