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Hi! I'm Paulina, I am originally from México City, but I've been living in Holbox Island in the south-eastern state of Quintana Roo, México, for the last 5 years and a half. Since finishing college in 2014 I have worked in different tourism-related companies in both Playa del Carmen and Holbox Island, working directly and indirectly with customers visiting my country.My...
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Skills

Admin Support Customer Service Microsoft Excel Adobe Illustrator Tourism Hotel Front Office Management Administration Organization Skills Adobe Lightroom

Employment

  • Hotel Casa Takywara

    2019 - 2021

    Little hotel at Holbox Island, Quintana Roo, México. Started as Front Desk Manager to later become Manager.

    My tasks were general administration, managing the hotels income and expenses along with the General Manager, planning and execution of projects and upgrades to the property, staff management, guest service.

  • NAAY

    2017 - 2020

    Salad bowls and healthy food restaurant in Holbox Island, Quintana Roo, México owned by my sister, brother-in-law, and myself where I was in charge of the restaurant operation.

    IG: @naay.holbox

    One of our biggest interests as owners of this restaurant was providing real healthy food to both locals and tourists at a fair price while taking care of our environment as much as possible.

    We are proud to say we were the first healthy restaurant with a real focus on sustainable practices on the island. Although our place didn't survive COVID, we are really grateful for the experience gained and the opportunity to share our ideas and philosophy with our local peers and friends from all around the world.

  • LUUMA

    2016 - 2017

    Bartender

    This particular job offered me the opportunity to improve my bartending skills as well as reinforce the importance of a healthy teamwork and an organized workflow.

  • Mandarina Roof by Hotel Casa las Tortugas

    2016 - 2016

    Mandarina Roof, cashier, waiter and bartender.

    Being the only employee tending the small bar offered me the opportunity to find ways to better organize the bar and supplies in order to be more efficient and as a result offer a better service.

    My responsibilities included bar supplies management, cashier, and client service, among others.