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Freelance Customer Support

26 years Experienced in attending numerous incoming telephone calls and answering e-mail inquiries. While doing that, I have to do also Data Encoding, Proof-reading and Printing of Import and Documents. Provide assistance to our Counter persons in explaining to our Customers the details indicated in their documents before we can release it to them. Monitor the day to day Operation of the Department and see to it that Standard Operating Procedure are followed in accordance with the Company Policy.