I am an experienced Customer Service Specialist with a degree in Business Administration major in Financial Management. I have two years of experience working for a Remittance Services company and as a Customer Service Representative, I have dealt with a lot of customer's pain points. My strong customer service, problem-solving, and negotiation skills along with my personable and empathetic personality earned me to qualify for a branch manager position. My skills include customer service, data entry, records management, and report and documentation preparation. Thank you for taking the time to read my profile.