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Operations Manager

A well versed, slighty obsessive and experienced Service Desk Manager, transitioned to Service Manager and further to IT Operations Management. Internationally experienced and highly accomplished with over 20 years in the IT and Telecoms Industry, I am a well-rounded Leader with a proven background in Customer Service, Customer + Staff Acquisition and Retention, Vendor Management, Relationship Management, building Business Strategies and Process Improvements and more for National as well as leading Global Technology companies. Bcom Informatics and ITIL certified I believe I have the skills and knowledge essential for running various IT Operations.

An absolute passion for what I do teamed with diligence and hard work are three traits that I believe most reflect me as an individual.