I started working from home last 2011. My first job was a Technical/Customer Support in the evening and a Human Resource Officer in the morning. My task as a Technical/Customer Support is to install and troubleshoot our inventory software. I also do research and data entry. The morning job was different, I need to interview IT, applicants. From then on, I got some jobs as a Virtual Assistant, Quality Assurance, Chat, and Email Support.
I was also employed before in a Corporate company as Technical Support. I was working with 1and1 way back in 2006. It is a web hosting company. We troubleshoot, websites, email clients, domains, servers, and databases. Then I landed a job with Convergys, a BPO company. I was assigned to the Comcast account as Chat support. We troubleshoot phone and internet connections issue. I am a consistent Top 10 Technical Support agent and once a Top 1 agent.
I am a fast learner, meticulous, willing to learn new skills, can work with less supervision, team player, and patient. I had a good working relationship with my client and a proven Virtual Assistant/Technical Support. It is not just my background experience but my passion and work ethic to deliver high-quality work.