I had 10 years of experience in the BPO industry. I am a skilled, computer-savvy professional whose passion is providing quality administrative support and services. My focus is on helping clients and companies with things they don't have time to do so that their focus can be on building and improving their business. I am still learning - if I don't have the specific skills you need today. I can assure you that I'll be ready to learn it quickly and efficiently so you can hire me tomorrow. Furthermore, here's what I specialized in: Technical Support Customer Service Customer Retention Handling Customer Complaints Virtual Assistant Lead Generation Call Handling Email Handling Appointment Setting Inbound/Outbound Sales I do my work with full honesty and efficiency and love to do my level best for my client. I don't easily give up no matter how complex a certain job is. As their same vision, I want to be part of their success too. I want to start it by doing my job right. I am very keen on details, can work under minimal supervision, have a heart and passion for what I am doing. I am always interested in making long term professional relationships with my clients to ensure that every project becomes successful. If this is something I can help you with please let me know. Thank you!