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been working in BPO Industry for customer service since 2017


Customer Service Public Speaking Collaboration English Tutor Customer Resolution Academic Writing Editing Call Center Management Education Communication


  • OPTUM Global Solutions

    2019 - 2021

    Provider Service Line Representative where I answer calls from mental health providers regarding their credentialing status or application

  • VXI Global Holdings

    2017 - 2019

    Technical Support Representative for Comcast account, taking in calls from customers having problems with their INternet, Cable and Telephone subscription


  • Bachelor of Secondary Education

    2014 - 2018

    Bachelor of Secondary Education Major in MAPE (Music, Arts and Physical Education)