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Customer Service Representative / Coach

Hello,

I am interested on applying on the customer experience specialist role available. I am interested in learning in the nature of industry you have as well as the services you offer. I have more than 13 years of experience in BPO industry and I am confident that I can perfectly fit for this job. I have worked in customer service, medical account, travel account and even blended account. I am also a coach from Lufthansa German airlines. I am familiar with chats, emails and taking in calls.