Are you looking for a reliable VA who can help you resolve your concern? Then let's talk. Hi there, I'm Aileen, you can count on my administrative, research skills, and can-do attitude. I'm confident in my ability to make anything I put my mind to succeed. I am highly skilled in data gathering,
done assisting in research documentation, and have an investigative capability.
With my previous jobs, I've supervised CS staff and ensures that customer service expectations are always delivered. I additionally maintain a Customer Database for retention and update promotions. Regularly accomplished monthly evaluation of CS team performance and coordinates with a third party and logistic team for fast and accurate deliveries. I also handled our company-FB page on customer inquiries, in which status concerns are answered, ensuring their customer delight and satisfaction. I'm currently working part time as Marketing Support in an IT company and I'm looking for more stable jobs.